Frequently Asked Questions
Everything you need to know about our products and services. Can't find the answer? Chat with us.
Are your dry fruits fresh and original?
+Yes, we source high-quality dry fruits and ensure freshness through proper storage and packaging.
How do I place an order?
+You can place an order directly through our website, social media page, or WhatsApp (if available).
Do you offer Cash on Delivery (COD)?
+Yes, Cash on Delivery is available in selected areas (if you offer it — you can adjust this line).
How long does delivery take?
+Delivery usually takes 2–5 working days depending on your location.
What if I receive damaged or wrong items?
+If you receive a damaged or incorrect product, contact us within 24 hours with pictures, and we will assist you with replacement or refund.
Can I cancel or change my order after placing it?
+Orders can only be canceled or changed before they are dispatched.
How should I store dry fruits after delivery?
+Store dry fruits in airtight containers in a cool and dry place. Refrigeration is recommended for longer freshness.
Do you offer bulk or wholesale prices?
+Yes, we offer special pricing for bulk and wholesale orders. Please contact us for details.
Are your products chemical-free and natural?
+We aim to provide natural and high-quality products. Some items may be processed for preservation depending on the type of dry fruit.
What payment methods do you accept?
+We accept bank transfer, mobile wallet payments, and Cash on Delivery (depending on your business setup).
Can I track my order?
+Yes, tracking details will be provided once your order is shipped.
Do you deliver all over Pakistan?
+Yes, we deliver nationwide (adjust if you don’t).
What if a product is out of stock after I order?
+If a product becomes unavailable, we will inform you and offer a replacement or refund.
Do dry fruits have an expiry date?
+Yes, all dry fruits have a shelf life. We ensure products are delivered well within their freshness period.
How can I contact customer support?
+You can contact us through WhatsApp, phone, email, or social media during business hours.
Still Need Help ?
Our support team is available Mon-Sat (9am - 6pm) to assist you with any other inquiries.
